CEA was awarded Global Dealer of the Year at JCB's Top 50 Dealer Conference in Germany recently.
CEA CEO Hylton Taylor with JCB Chairman and Managing Director Lord Bamford and George Bamford.
JCB dealers from around the world were recognised for their outstanding commitment to the industry and the broader customer base.
CEA CEO Hylton Taylor was in attendance to accept the award, saying it is a great honour to be recognised for all the hard work his team, and dealer network have put in, despite challenging market conditions.
“We pride ourselves on our focus to deliver value to our widespread customer base providing an extensive product range suitable to the Australian markets conditions and focusing on aftersales service and support,” he says.
The awards are determined by a criteria that includes retail performance, parts and service training and support, as well as investment and development of the dealer network.
“The Global Dealer of the Year Award is an opportunity for JCB to recognise dealers who represent all of the elements that make up a successful business,” General Manager JCB Sales – Pacific Region Richard Myles says.
“JCB would not be able to successfully grow without the continued hard work of CEA and our global dealer network and this is a great way for us to recognize their achievements.”
CEA credits its success to a focus on delivering customer value throughout the ownership experience.
Over the coming months the CEA business will relocate to a state start of the art facility allowing the business to provide even greater support.
“It’s a really exciting time in our business,” Hylton says.
“The technology we are seeing come through and the capacity to service and support our customers will allow us to manage customers’ expectations and machinery better than we’ve ever been able to before.”’