Machinery hire leader ZELVi Equipment has found that its customers keep coming back for CASE Construction Equipment
ZELVi Equipment is often top of the list for businesses in Perth and regional WA that need quality equipment on short notice.
Headquartered at a new purpose-built office and warehouse complex at its premises in the southern Perth suburb of Forrestdale, the family-owned and operated company specialises in delivering machinery to worksites quickly.
From excavators to water trucks, ZELVi ensures tools are available when needed most, with a broad range of machinery needed to meet the demands of projects across the state.
Its equipment has been used on several major projects across the state, including the Byford Rail Extension, Tonkin Gap, Yanchep Rail Extension and other MetroNet works.
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ZELVi Equipment general manager Damien Dadd says the main priority is to help clients achieve success by providing top-quality machinery and equipment hire.
“If you have a short-term or long-term project but don’t have the equipment or machinery you need, then ZELVi can help,” he says.
“Our modern fleet of hire equipment is always available and ready to help with any project.
“Our machines are regularly serviced and safety checked before each commissioning, ensuring the highest performance and total reliability, and if customers are unsure on how to use them, we can show them the ropes.”
ZELVi’s customers are generally those in the civil industry – anywhere from road building, drainage, plumbing to construction work, electricians and more.
He emphasises that the quality of ZELVi’s fleet is paramount to the business.
“We understand that time is money and there is nothing worse than subpar equipment, which is why our hire range is comprised of leading brands,” Dadd says.
One of which is CASE Construction Equipment.
“The brand is well-known, the machines are fresh-looking, they’re reliable and perform well, and have a very helpful dealership in the form of McIntosh & Son,” Dadd says.
“We started this business back in 2018 as we saw a need in the market with the ever-growing construction industry in WA.
“We based our business on service and started with small machinery. It wasn’t long before we introduced CASE equipment into our fleet, starting with the 14-tonne excavators.”
As expected with these machines, he adds clients want quality specifications such as dig depth, fuel efficiency and power. On top of Dadd’s list would be reliability.
“CASE machines just keep on going, ensuring that the jobs get done on time and users don’t waste time with maintenance and stuff like that,” he says.
“The CASE machines are always available on our yard. They’re always being hired out: as soon as they come back, they get cleaned. Because they’re so low maintenance, they get sent straight back out on hire.
“They tick a lot of boxes with our customers, particularly for projects like plumbing and trenching.”
Helping build up ZELVi’s CASE fleet – including a whole line of 14t, 20t and 25t excavators, as well as 12t and 15t wheel loaders – is Andrew Cox, a construction sales representative at McIntosh & Son, Perth.
“We started working with Damien about three years ago, and started with a CX145C excavator and that’s been really good for him,” Cox says.
“Damien ended up buying a fair few CX145s and CX235 short radius excavators.
“The versatility of attachments that we’ve got also allows him to cover a wide range of customers.”
Reiterating this, Dadd says the quick tilt hitch is a stand-out feature of the CASE excavators.
“It makes everything so much easier when switching attachments, because I know a lot of my clients do use a variety of different attachments on the machines, from grapple buckets to trenching ones,” he says.
The zero tail swing was another winner.
“This feature is definitely really handy when customers need to get into tight spaces and don’t have a lot of room to move, especially with civil work,” he says.
“For example, when working on roads with cones around and traffic passing by, you can’t have the machine swinging out all over the worksite.”
Driving the CASE machines has also been a joy for him, with various features enhancing operator comfort. These include a spacious cabin with powerful heating and air conditioning systems, cup holders, high tech touch screens and GPS systems.
Cox says that McIntosh & Son has provided ZELVi with several more excavators as well as different compact track loaders and wheel loaders.
“We’ve grown with him and it’s been a really enjoyable experience,” he says.
A key aspect of the relationship has been the level of service.
“It’s important to minimise downtime,” Cox says. “While the CASE machines are extremely reliable, if anything needs to be addressed, Damien just needs to call me and we can talk to our service and parts department.
“We have three parts warehouses throughout Australia, and we’ve got four on-the-road field service mechanics that we can get out and about, backed by plenty of other sorts of service networks that we can use, whether it be regionally or around town.”
All CASE compact track loaders, mini excavators (under 6t), skid steer loaders and backhoe loaders are covered by a three-year/3,000-hour plan, while all excavators (over 6t) and wheel loaders (over 10t) are covered by a three-year/5,000-hour plan.
The PROCover Plus Protection Plan program provides coverage in the unlikely event of a failure caused by a defect in materials or workmanship and can even be extended beyond the three-year period if required.
Dadd couldn’t be happier with the backup from Cox and McIntosh & Son.
“They’ve been great; I’ve been able to get in touch with the whole hierarchy of the business right from general management through to the sales guys and they’ve been really accessible, from meeting them and getting invited to their big days and other trade events,” he says.
“We have really been welcomed and been appreciated as a client.”
For more information, visit: mcintoshandson.com.au