New Komatsu distribution centre for Queensland

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Japanese equipment manufacturer Komatsu will have a new distribution centre in Wacol, which is scheduled to be completed by May 2021.

New Komatsu distribution centre for Queensland
Komatsu will have a new distribution centre in Wacol.

The new site will be for "improving parts and components availability, further reduce order turnaround times and streamline ordering efficiency, will be opened by Komatsu in the second quarter of 2021".

Being constructed on a 3.8 ha site adjacent to its existing Queensland head office, service, training and customer support facility, the new DC covers nearly 17,000 sq m, with an order picking storage area of just under 14,500 sq m, and an extra large parts/components storage area of over 2000 sq m.

According to Komatsu general manager – supply chain Russell Hodson, the key driver of the new facility is to improve customer satisfaction across its Queensland, New Zealand and New Caledonia operations.

"Customers in these regions – which includes large mining customers – are currently serviced from our various Brisbane facilities, and by consolidating them into a single operation, we anticipate a marked improvement in customer satisfaction," he says.

"The new facility will also be much safer for Komatsu employees and service providers, making use of the latest warehousing technology and systems, including anti-collision systems and full worker Komatsu will also see some significant efficiency and cost benefits through consolidation to a single facility, maximised space utilisation, and lower transport costs.

"We’re also going to in-source our warehousing operations so all staff will be Komatsu employees, which will better enable us to continue our ongoing program of continuous improvement.

"At this new facility, we’ll employing 50 new people into Komatsu; we see this as a great opportunity to build a fantastic team that can deliver extraordinary results for our customers in a new and exciting facility."

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