Earthmoving News, Parts

ITR Pacific delivering high quality aftermarket parts

Quality is key to ITR’s comprehensive parts and servicing offering

In the dynamic landscape of the Australian earthmoving industry, ITR stands out for its unwavering commitment to quality, performance and customer satisfaction. The world-renowned Italian brand, best known for its complete range of aftermarket earthmoving machinery parts, is one of the fastest-growing companies in the industry, providing a one-stop solution for most makes and models of earthmoving equipment.

With an expansive network of branches, warehouses and workshops strategically positioned throughout the Australian market, alongside industry experts stationed in every region, ITR Pacific is uniquely positioned to deliver an exceptional customer experience.

Offering a comprehensive range of undercarriage parts, rubber tracks and pads, ground engaging tools, repair parts, tyres and more, ITR Pacific provides a high level of stock accessibility and support. This extensive local inventory, coupled with the backing of the broader group, gives ITR Pacific the capability to cater to a diverse array of sectors within the Australian market, spanning mining, construction, plant hire, agriculture and forestry.

  • Subscribe to our free weekly newsletter to receive the latest news in the earthmoving industry
  • Never miss a great deal and subscribe to our monthly magazine
  • Download a free copy of our latest digital magazine to catch up on the biggest news and developments in the earthmoving industry

Range

From rubber tracks and undercarriage components, to ground-engaging tools and repair parts, to OTR tyres and diesel engine parts, ITR prides itself on offering premium quality products.

ITR parts are designed and engineered by the group’s in-house R&D department in Italy and manufactured in ISO-certified production facilities with stringent quality control measures, resulting in a consistent and reliable product that has attracted the business of numerous OEM and other aftermarket companies globally.

The range covers parts suitable for most makes and models of dozers, excavators, graders, loaders, scrapers, dump trucks, drill rigs, harvesters, apron feeders and more – ranging in size from 0.5 tonnes up to 800 tonnes.

Service

ITR says that what sets it apart from the competition in an industry where performance and downtime are not an option is its servicing capabilities. With two undercarriage track shops located in Brisbane and Sydney, an on-site rubber track installation team in South East Queensland, a robotic welder for hardfacing ground engaging tools and track shoes, as well as a team of specialists in the field performing undercarriage and bucket inspections country-wide, ITR Pacific can provide end-to-end solutions for its customers beyond just the parts.

As well as focusing on the quality of its parts, ITR has also strongly invested in its track shop equipment. Heavy-duty track beds and track winders, custom-made for Australian conditions, are capable of handling chains up to 10 tonnes in weight, comfortably covering the large Cat D11 and Komatsu D475 track groups.

The services on offer include:

  •  track bolt-ups and track plate swaps
  •  track lengthening and shortening
  •  complete track frame refurbishments, track frame crack repairs and modifications
  •  robotic, abrasive-resistant tungsten-carbide hard facing of ground engaging tools, such as bucket teeth and cutting edges
  •  hardfacing of dozer track plates with tungsten-carbide grit for added wear resistance.

Market expansion

As it looks to the future, ITR remains steadfast in its ongoing commitment to providing customers with streamlined and efficient services and parts with quick turnaround times. The company is continuously expanding its presence in the Australian market through industry acquisitions and new developments, allowing it to build its product range and service offering with additional locations and industry experts.

To find out more about ITR’s full product offering and services, give them a call at 1300 820 214 or visit www.itrpacific.com.au.

Send this to a friend