Komatsu has released a new version of its Komtrax remote monitoring system
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The Komtrax system uses satellite-based Information Communication Technology (ICT) to provide constant monitoring of every machine, including operational conditions and status to help increase machine safety, productivity, uptime and availability, as well as reduce customers’ costs per tonne and per hour.
Leading the changes in the updated version of Komtrax is the new website interface. Compatible with smartphones, tablets and computers, the web interface gives users easy access to information in a more understandable format.
Komatsu says the new Komtrax is geared towards helping customers get the most out of their machines and is much more interactive and user-friendly than previous versions.
“At Komatsu, we are leading the industry into the future with our use, application and understanding of telemetry technology, and how it can help our customers reduce their machine operating costs, and increase efficiency, productivity, and profitability,” Komatsu general manager – customer solutions Todd Connolly says.
“It now has much quicker navigation – no matter what device you a using, whether a smartphone, tablet or computer.
“We built this latest version with our customers in mind, so it’s much easier for them to track and assess the performance of their machine,” Connolly continues.
“Everything is much easier to use, and all the data relating to each customer’s machine or fleet is right at their fingertips.”
The new Komtrax retains the key security features Night Lock and Calendar Lock. Using these services, machines can be locked down with the engine disabled outside working hours or for extended periods of time.
These security features work in tandem with Komtrax’s location services, which in the new version have been switched to the Google Maps system.
“Users will find our move to Google Maps makes Komtrax a lot easier and more convenient to use; it renders faster, and you can get directions to a machine with just a single click,” Komatsu Komtrax systems co-ordinator Mary Jo O’Donovan says.
“Plus everyone uses Google Maps, so it’s a very familiar location system.”