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Metso opens new WA service centre

Metso’s new service centre in Karratha is its largest worldwide

Located on WA’s north coast, Metso’s new A$52 million Karratha service centre was officially opened on March 21, making it Metso’s largest service centre in the world.

The Karratha service centre spans 35,000 square metres, including a 5,000 square metre workshop and has been built to service the Pilbara region.

Equipped with advanced amenities such as high-capacity cranes, CNC machines, a heat treatment furnace, welding facilities and assembly stations, the centre will be able to service a wide range of heavy mining equipment, including crushers, screens, mills, high intensity grading mills, high pressure grinding rolls and car dumpers, among others.

Metso says that by reducing the need for long-haul freight between Perth and the Pilbara region, the centre reduces carbon emissions and offers faster access to critical spare parts, enhancing operational efficiency.

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“The opening of the new centre is an important milestone and further proof of our commitment to accelerate strategic investments in serving customers from pit to port,” Metso president services business area Sami Takaluoma says.

“Strengthening our presence to offer increased productivity, shorter lead times and environmental advantages will allow us to take service capabilities and customer experience to the next level.”

The Karratha service centre features a dedicated training facility, offering tailored programs to enhance the technical expertise of mining professionals. An apprenticeship program targeting the local community is planned for the centre.

“This is a long-term and significant commitment to the Pilbara region and the communities here,” Metso Asia Pacific president Stuart Sneyd says.

“We are extremely pleased that our local customers are already expressing considerable interest and confidence in our services. Metso has a significant installed base of equipment and a strong reputation in Asia Pacific; every day over 900 processing plants rely on Metso’s technology. By utilising Metso’s service know-how and expertise, genuine parts, exact materials and OEM specifications, customers will achieve significant business and sustainability benefits.”


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